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KYC Team Lead Wholesale Banking - ING

Location: Amsterdam
Employment: Full-time

Wholesale Banking Netherlands is looking for an experienced KYC Team Lead to manage a 10 fte KYC team and other KYC activities

Position within the company
Wholesale Banking Netherlands / Business Development & NFR / KYC Team

Reporting to Marcel Peijs, WB NL Managing Director Business Development & Non-Financial Risk, KYC Lead

The purpose of the function

WB NL is looking for a Team Leader with experience in KYC, operational management and/or working in a shared KYC service environment. Numbers are your best friend and you have a fact-based approach. You dare question the status quo, have a change mind-set and an eye for improvements. You’ll manage a KYC Team of approximately 8 Analysts and 2 Signatories, who ensure that ING offers services and products within its risk appetite and the relevant compliance frameworks. On top of that you are a role model, showing ING’s Orange Code values, and you engage the team to be successful.

Primary Responsibilities

  • You are responsible for the timely and accurate completion of KYC files (CDD, FATCA, CRS and ESR) of our customers, following business priorities (Review, EDR & Onboarding)
  • You are responsible for leading your team in the transformation to a self-steering organization, by leading by example, inspiring and encouraging team members in our way of working and giving them autonomy and responsibility
  • You are responsible for overseeing the work of the team, supporting the team in taking ownership of their planning and effectively balance their workload
  • Together with the team you align and interact with the business and other stakeholders on workload, prioritization and escalating in case of issues
  • Enhance the operational maturity and mind-set of your team and you support the team to propel their actions towards continuous improvement and learning
  • You are responsible for supporting the team in taking ownership of their own development and for fostering team collaboration
  • You are able to take on additional tasks and responsibilities to help implement a successful WB NL KYC operational and governance model

Your team:

  • is part of the first line of defense against money laundering and terrorist financing
  • supports ING’s Wholesale Banking to comply with the requirements of relevant legislation and regulation
  • performs non-financial risk assessment of Wholesale Banking customers
  • identifies the types of business relations and activities that a customer is likely to engage in
  • determines whether these relations and activities could be suspicious and expose the bank to potential money laundering, terrorist finance or reputational risk


  • Strong leadership skills and an operational management background
  • You have a nose for the legitimacy of a customer relation, an eye for process improvement and base your decisions on knowledge, facts and figures
  • Your management experience enables you to make swift decisions
  • You have strong analytic and problem-solving skills, and preferably you have experience in operational excellence
  • You have strong knowledge of FEC / AML policies
  • It is a plus if you have working knowledge of international banking business and products and experience with regulators
  • You are inspiring and a team builder displaying cultural sensitivity in coordinating interactions between different business units and teams
  • You empower people through leadership, knowledge, coaching skills and by acting as a role model
  • You support ING in building expertise in the field of Customer Due Diligence, Know Your Customer and Non-Financial Risk
  • You communicate well and focus on what is best for the customer and you can deal with work pressure


  • HBO+ level
  • Relevant work experience preferably with KYC in a client facing environment
  • Fluency in English, both spoken and written
  • Good knowledge of Microsoft Word, Excel and PowerPoint
  • Full-time (36 or 40 hours per week)
  • Job scale 10

Information and application:


Please send your application for KYC Team Lead Wholesale Banking at ING in Amsterdam including your CV via our website.

Job posted
04 januari 2022
Apply Now
More information:

For furthe information please contact Mark, Recruiter. E-mail

Read all about working at ING

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Vergelijkbare bancair vacatures:

Alle CDD/KYC vacatures ]

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Transistorstraat 7
1322 CJ Almere

Postbus 60184
1320 AE Almere

Tel: 036 - 7440 136

KvK 32090652
ING Bank NL91INGB065.42.67.456
BTW NL.8106.57.041.B01

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